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Knowledgebase : General
As of June 2014 all new accounts will need to fill out the attached credit card authorization form and return to the billing department. This is only for credit card payments so we have proof of credit card authorization. It is not needed for payment made...
WHY WAS ONE OF MY CHARGES DECLINED? Declines can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, su...
Automatic payments can be setup using the Credit card or Paypal payment methods. When paying a renewal invoice in your account on or before the due date, a Paypal subscription option will be available to choose on the invoice payment page. This will no ...
You can make payments in your account at https://secure.swvps.com [1] Renewal invoices are available to pay 5 days before the renewal due date each month. Or you can add funds to your account anytime which will auto pay the renewal invoice on its d...
Reverse DNS or rDNS records are held on our DNS servers for each IP address. You can change your IP rDNS record by emailing Customer Support to request an rDNS change and please include your VPS IP and hostname you want set as the rDNS record in the be...
We offer both OpenVZ and KVM based virtualization. Both have their own benefits. OPENVZ PROS: VPS can be upgraded or downgraded instantly without any data loss or downtime. They can be easily backed up, cloned and moved across different servers. They co...
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